You may return new, items within 60 days of delivery for a full refund (excluding shipping charges).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit timefor us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PLEASE SEND RETURNS TO:
Novelty Helmet Shop
4252 Blue Bonnet Dr
Stafford TX, 77477
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Orders placed after 1:00pm EST will not ship out until the next business day. We do not offer Saturday or Sunday delivery, as UPS and USPS do not deliver to all areas on the weekend. All estimated delivery dates are based on a Monday through Friday delivery schedule.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.